Our Refund Policy
We require a £150 deposit to secure your booking. It is your right under The Distance Selling Regulations to cancel this agreement (by email, letter or telephone) up to 7 days from the time of booking and receive a full refund of these monies. After 7 days this deposit becomes non-refundable.
In the later event that you wish to cancel a booking:
- 6-4 weeks prior to departure – 50% of the hire charge will be refunded (less your £150 booking deposit).
- Less than 4 weeks prior to departure – no hire charge will be refunded. If you have made a late booking, the full hire rate will be due.
In the event of cancellation by South West Camper Hire:
South West Camper Hire will offer a full refund if a vehicle reserved is not available due to accident, breakdown or other circumstances beyond our control. In this event the Hirer shall have no further claim of any kind against the owners.
You are advised to take out holiday insurance to cover these eventualities.
South West Camper Hire reserve the right to cancel The Hire in the event of invalid driving licences, undeclared driving convictions, or if our Terms and Conditions are not met. The cost of The Hire will not be refunded in this instance.